Shipping Policy

Thank you for shopping with Pakapalooza! We want your order to arrive as quickly and smoothly as possible. Please review our shipping information below before placing your order.

Order Processing

Most orders are processed within 1–2 business days. Business days are Monday through Friday (Eastern Time) and exclude weekends and holidays.

During periods of high order volume, processing may take a little longer. If this happens, we appreciate your patience and will ship your order as quickly as possible.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your delivery address and selected shipping method. We currently offer shipping through UPS, USPS, and DHL, depending on your location and available services.

While we work hard to ensure timely delivery, shipping carriers may occasionally experience delays due to weather, holidays, or other circumstances beyond our control.

P.O. Boxes & APO/FPO Addresses

We ship to P.O. Boxes, U.S. Territories, and APO/FPO/DPO addresses whenever supported by the selected shipping carrier.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with your tracking number. Tracking information typically becomes available within 24 hours after your package has been shipped.

You can also check your shipment by visiting our Order Tracking page. Customers with an account may also view tracking information within their account dashboard.

International Orders

Pakapalooza ships to many countries around the world, including destinations throughout North America, South America, Europe, Asia, Africa, and Oceania. International shipping times vary by destination.

Customers are responsible for any customs duties, import taxes, brokerage fees, or other charges required by their country.

Damaged or Lost Shipments

If your order arrives damaged or appears to have been lost during transit, please contact us as soon as possible. We will gladly assist you in working with the shipping carrier to resolve the issue.

Please keep all original packaging and damaged items, as the shipping carrier may require them when processing a claim.

Returns & Exchanges

For information about returning or exchanging an item, please visit our Returns & Exchanges page.