Our shipping policy as we all want our stuff!

Thank you for shopping at Pakapalooza! We want to ensure that your order arrives to you as quickly and smoothly as possible. Please review our shipping policy below for more information.

Processing Time

We strive to process all orders within 1-2 business days. Our business days are based on Eastern Standard Time (EST) and do not include weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. Please allow for additional transit time for delivery.

Shipping Rates and Delivery

Shipping charges are calculated based on your order and delivery address. We currently offer shipping options through UPS, USPS, and DHL. At checkout, you will be presented with the available shipping options for your order. Please note that delivery delays can occur due to weather, natural disasters, or other events outside of our control. We are not responsible for any shipping delays.

Shipment to P.O. Boxes and APO/FPO Addresses

We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation and Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours. You can also check your tracking information by visiting our Order Tracking page. If you have an account, you can find your tracking information on your account page.

Customs, Duties, and Taxes

Please note that any customs or taxes applied to your order during or after shipping are the responsibility of the customer. Pakapalooza is not responsible for any fees imposed by customs or taxes.

Damages and Lost Shipments

Pakapalooza is not liable for any products damaged or lost during shipping. If you receive a damaged order, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently ship to countries in Europe, South America, North America, Central America, Asia, Africa, and Oceania. Please note that international orders may require additional transit time. We are not responsible for any fees imposed by customs or taxes.

Returns and Exchanges

Please see our Returns & Exchanges page for information on returning or exchanging your order.

If you have any questions or concerns about your shipment, please contact us and we will be happy to assist you.